Home » Workshops in Guelph » Workshop Policies (information)

For all online, phone or mail-in enrolments, a receipt will be generated. You may pick it up on the first day of the workshop. For all in-person enrolments, a receipt of payment will be given at the time of enrolment.

A $25 administrative fee will be charged on all refunds.
  There will be no refunds given one week or less prior to the workshop start date.  Students may opt to receive a credit towards or transfer to another workshop in lieu of a refund.  It must still be more than one week prior to the workshop start date for a credit or transfer to be given.  Once a workshop has begun, there will be absolutely no refunds (partial or full), credit, or transfers given.

Students may elect to transfer applicable course fees towards the purchase of another workshop, limit of one transfer per class. All transfer requests must adhere to the refund policy noted above and/or Travel Workshop refund policies.

On occasion a workshop may cancel due to low enrolment or unforeseen events.  If such a case occurs, all students will be refunded in full. Trina Koster Photography does not take responsibility for any expenses to the student other than the workshop fee.

$250 non-refundable deposit is required to reserve space in a Travel Workshop. The balance is due 30 days prior to the start date. Refund requests arriving 61 days or greater before the workshop start date will result in a $50 administrative fee.  If the request arrives 31-60 days prior to the start date, 100 percent of the applicable travel workshop deposit fee will be retained. No refunds will be provided for requests arriving 0-30 days prior to the start date.

If a student wishes to receive a credit for a Travel workshop, he or she must do so at least two months prior to the workshop start date. Within two months of the workshop start date, the option of receiving a credit does not apply and students must adhere to the Travel Workshop Refund Policy.